In April this year, we surveyed nearly 4,000 consumers in a dozen countries across North America, Latin America, Europe, and Australia for our latest consumer research. If you're interested in gaining an up-to-date perspective on consumer channel preferences as well as demand for digital delivery and other emerging technologies, such as AI you can find out more information about how to access the research findings here. It also highlights consumers’ overall view of the state of customer communications and the aspects of communications experience they consider most vital.
Finally, keep scrolling for information about a free webinar we're hosting tomorrow on the back of Kaspar and Amanda's DSF session on the transformation of CCM into CXM.
Aspire CCS Webinar
During DSF '24 last month, Aspire CCS's CEO and Founder, Kaspar Roos and VP of Consultancy, Amanda Beesley had the opportunity to present a session exclusively for enterprise professionals, focusing on transforming Customer Communications Management (CCM) into Customer Experience Management (CXM).
Join us for a free 45-minute webinar tomorrow, developed for all enterprises, software vendors and service providers, in which Amanda and Kaspar will:
Present the latest market trends and developments in CCM and CXM
Share key takeaways and learnings from our discussions with enterprise attendees at DSF
Update you on our Aspire Maturity Assessment (AMA) and Aspire Sales Enablement (ASE) Program
Give an opportunity for you to ask questions and provide your feedback from the event
Kaspar Roos provides an overview of the latest Aspire Leaderboard quarterly update. Discover the most recent developments within each of the Aspire Leaderboard's six segments.
Aspire CCS is a leading global advisory firm dedicated to the evolving Customer Communications Management (CCM) and Customer Experience Management (CXM) markets.
Aspire CCS works with Enterprises, CCM-CXM Software and Services Providers, as well as Investors and Strategy Buyers, delivering unbiased guidance and actionable insights delivered through a variety of highly specialized services.
With offices in the US, UK and Europe, our senior team brings unmatched industry expertise and domain experience to clients across the globe, with a strong focus on North America and Europe.
